Members must make an appointment for CAC, Dependent/Retirement ID Cards or DEERS updates by visiting https://idco.dmdc.osd.mil/idco
CAC and DEERS Appointment Scheduling:
Service members may visit ID Card Office Online (osd.mil) to log in to their DEERS profile (CAC required) to update:
Proper identification is required for all transactions. To be issued any ID card, 2 forms of unexpired identification are required for adults, one of which must be a current photo ID. Please reference 'ACCEPTABLE DOCUMENTS' under important links.
Renewal of CAC/ID cards can be done up to 90 days prior to the expiration date
Deploying members must ensure CAC remains current through the duration of deployment
Please bring:
CONTRACTORS
Prior to making an appointment, confirm with your Trusted Agent (TA) you have been entered in the Contractor Verification System (CVS)
If this is your First CAC, please ensure you have arrangements to access the installation
MILITARY RETIREES
Retirement Orders*
* Reserve/National Guard Retirees: Orders/Letter transferring to Retired List and authorizing retired pay
If Medicare eligible, (turning 65 years of age) the Medicare Card Part A
CIVILIAN RETIREES
Civilians retiring must have SF Form 50
All active duty military members are required to coordinate with their Unit Deployment Manager (UDM) for Official Passports. UDMs will brief active duty members on how to obtain an Official Passport and are required to review and initial the Passport Application Packet before submission to the Passport Agent.
Active duty military members with dependents PCS’ing to a destination requiring a No-Fee Official Passport should contact the Passport Agent for guidance on obtaining a No-Fee Official Passport.
Important Reminders