Make An Appointment

For ID Cards/ DEERS Updates
Click here!

Military Personnel Flight

The Military Personnel flight is available to active duty, dependents, retirees, contractors and others for ID/CAC, DEERs, passports and more! DEERS/CAC Appointments available (M, Tu, Th, F) via: https://idco.dmdc.osd.mil/idco/ and Walk-Ins accepted on Wednesdays. All other sections accept Walk-Ins daily!

MPF Acceptable Documents List

DS11 No Fee Passport Application

DS11 No Fee Passport Instruction Sheet

ID CARDS/DEERS

Members must make an appointment for CAC, Dependent/Retirement ID Cards or DEERS updates by visiting https://idco.dmdc.osd.mil/idco

CAC and DEERS Appointment Scheduling:

Click “Continue” under ID Card Office Locator & Appointments
Under location enter Cannon, 88103, or Clovis, NM
Click “Search”
Click “Select” once Cannon AFB populates
Click “Schedule an Appointment”
Find an appointment date and time and then click “Book this Appointment”

RAPIDS SELF SERVICE

Service members may visit ID Card Office Online (osd.mil) to log in to their DEERS profile (CAC required) to update:

Address
Phone number
Personal Email
Form 1172 for dependent ID card renewal

IDENTIFICATION

Proper identification is required for all transactions. To be issued any ID card, 2 forms of unexpired identification are required for adults, one of which must be a current photo ID. Please reference ‘ACCEPTABLE DOCUMENTS’ under important links.

CHILDREN under 18 years of age only need one form of ID.
All documents must be Original/Certified. Photocopies are not accepted.

RENEWAL OF CAC/ID CARDS

Renewal of CAC/ID cards can be done up to 90 days prior to the expiration date

Deploying members must ensure CAC remains current through the duration of deployment

LOST/STOLEN OR CONFISCATED CAC/ID CARDS

Please bring:

Police report
Letter or memorandum from the individual’s Commander or the first Sergeant

SERVICE TYPES

CONTRACTORS

Prior to making an appointment, confirm with your Trusted Agent (TA) you have been entered in the Contractor Verification System (CVS)

If this is your First CAC, please ensure you have arrangements to access the installation

MILITARY RETIREES

Retirement Orders*
* Reserve/National Guard Retirees: Orders/Letter transferring to Retired List and authorizing retired pay

If Medicare eligible, (turning 65 years of age) the Medicare Card Part A

CIVILIAN RETIREES

Civilians retiring must have SF Form 50

PASSPORTS

All active duty military members are required to coordinate with their Unit Deployment Manager (UDM) for Official Passports. UDMs will brief active duty members on how to obtain an Official Passport and are required to review and initial the Passport Application Packet before submission to the Passport Agent.

Active duty military members with dependents PCS’ing to a destination requiring a No-Fee Official Passport should contact the Passport Agent for guidance on obtaining a No-Fee Official Passport.

Important Reminders

All applicants (including children) must appear in person
Average processing time is 4-6 weeks
Anyone requesting a passport must be a U.S. Citizen
Photos cannot be more than six months old
The state of Texas, California and Georgia do not allow extracts (must be the original full length version)
Original Birth Certificates are mandatory if submitted as proof
Application (DS11 or DS82) must be printed single sided
If both biological parents are not present to apply for a child under 16, parent must provide notarized parental consent form (DS-3053) with photo ID, or court document reflecting sole custody